Privacy Policy

Last Updated: 28-Dec-2023

Our Privacy Policy explains how we will collect, store and use your data. Data comes from many sources, and we aim to only collect what we need, only store what we need, and to remove data when it is no longer needed.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

Contacting us

The best way to contact us about your data and privacy is through our Support server, by creating a ticket in #directory-support to put you in direct contact with our staff. Alternatively, you can reach us through [email protected].

How do we use your data?

What From How Why Do we store it?
User identity (without email) Logging in to the website with Discord Provide basic services, and recommendations of new communities Consent to process data obtained during login User preferences are stored in our private database and cookies, to be maintained between sessions
User’s guilds Logging in to the website with Discord Verify you are authorized to create or manage listings on the site Consent to process data obtained during login Not stored
Community / Resource data Submitted as part of onboarding, or updates Maintain the listing on the website, and display it to users Consent to process obtained as part of submission Stored in our private database
Member count of servers Periodic polling of invite links Used to indicate growth levels of servers to users, as well as track the performance of a listing to owners of the listing. Necessary to uphold our side of the Terms of Service Stored in our private database
Updates to listings When updating a listing through the website, the action is recorded Audit logs of any listing changes are made available to owners of the listing. Necessary to uphold our side of the Terms of Service Username, date/time and updated field names are stored in our private database. The contents of those fields are not
Aggregated and anonymised data Gathered through Google Analytics, and aggregated/anonymised on Google’s side before we receive it Statistical analysis of our users to improve, maintain and aid future development of the service Necessary for performing legitimate business interests Stored by Google

Removal of user data

You have the right to erasure of your own user data, except for any data which we must hold onto for compliance with a legal obligation such as law enforcement action. We offer tools for removing your own listing from the directory, however you can also contact us with the details above if you want to ensure that your personal user data is completely removed too.

Legality of user data usage

Our services are intended for users age 13 and over, and we do not knowingly collect personal information from children under the age of 13. If you are the parent or guardian of a child under the age of 13, and believe they have disclosed personal information to us, please contact us and we will take reasonable measures to promptly remove this information from our systems.

XIVDirectory has never turned over our data or access keys to any law enforcement organization. XIVDirectory has never installed any law enforcement software or equipment anywhere on our servers. XIVDirectory has never provided any law enforcement organization a feed of our users' content or access. XIVDirectory has never modified the intended behavior of our software or hardware at the request of law enforcement or another third party. XIVDirectory has never weakened, compromised or subverted any of its authentication or encryption protocols at the request of law enforcement or another third party.

We do not disclose your personal information to a third-party for a business purpose or sell your personal information.